HAIR CARE – Charcoal Shampoo

18.0035.00

Charcoal Shampoo with activated charcoal.

Cleanse, Detoxify & Refresh

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Description

Welcome to our brand new Organic Colour Systems Charcoal Shampoo! Containing Activated Charcoal, known for its detoxifying and impurity absorbing properties, and natural extracts of Fruit Vinegar for optimum condition, our new Charcoal Shampoo is going to be the new in-salon favourite!

On our mission to always deliver the most natural and organic hair products on the market, we are delighted to say that our new Charcoal Shampoo contains 6 certified organic ingredients, 15 naturally derived ingredients and a natural aromatic.

Additional information

Choose Charcoal product

Shampoo 250ml, Shampoo 900ml

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Shipping Policy

Delivery in Malta and Gozo

We offer free delivery for orders over 40 Euro in Malta

Once your order is placed, all items will be dispatched within one working day.

For outside Malta, kindly click here for postage rates:

Delivery information - Natural Health & Beauty Malta

Refund Policy

Returns and Exchange

We are happy to refund or exchange the products you want to return. Please read our simple guidelines below. 

  • Refrain from opening packaging if you do not wish to use the product. Original packaging must remain intact.
  • Make sure to return all accompanying items including, gifts, samples, and others with the main product.
  • Products must be sent back within 14 days from original receipt of goods.
  • Do not attempt to return any items before contacting our customer service team.
  • Please include proof of purchase or order information in the returning package.

Please note:

We send an email acknowledging your wish to return an item to us specifying details and return information. You may only return products after receiving that email. We cover the cost of returns caused by our error. If the returns are due to customer mistakes or change of mind, the costs need to be covered by you.

Cancellation / Return / Exchange Policy

Cancellations

You can cancel orders by sending us an email with order information, provided that we have not already shipped it. We will contact you via email about the cancellation status. If the product is in pre-shipment status, we will refund back to your account. However, we are unable to stop shipments already processed and are on their way to you. In such instances, you will need to return the product for refund or exchange.

If undelivered:

In the event of incorrect addresses and unclaimed parcels, the items will return to Natural Health & Beauty. Once the parcel returns to us, we will contact you to let you know.

  • If you wish to claim it, you will have to cover reshipment charges by ordering again.
  • If you want to cancel the order returned to us, you will receive a refund for the item, but not shipping charges incurred.
  • Please make sure all the contact details you provide us are accurate and mistake-free.

Faulty Items

Carefully check that the item you received is not damaged and is what you ordered before opening the packaging. Our product handling system and delivery process adhere to the highest quality practices, yet, errors may occur. In such instances, please send us details of the error with pictures, so it’s easier for us to assess the situation and provide the right solution.